We're excited about Level 2

Like the rest of NZ, we are all very excited to move to Level 2, which means that we are back OPEN, and starting our “next normal”. As optometrists this means things here are a bit different, with super-clean disinfecting processes, contact tracing, physical distancing and ideally appointments for everyone coming to see us.

To keep you and us safe, we’ve set up some specific changes, firstly that if you’re unwell, please wait until you’re better before you have an appointment. If you can’t wait and have vision concerns, please phone us and we’ll work out how we can help. It may well be that we can help with contactless service, as we’ve all been adapting to in the past 7 weeks anyway.

Then, entry to our place is limited to ensure we can keep the physical distance, contact trace and keep up with all the sanitising needed to keep things super clean. From wiping hard surfaces, to our testing equipment and sanitising all the glasses frames, there’s a lot more to do in a people orientated work place. So with all this, we are asking our clients to book appointments, for their convenience and to enable us to provide a smoother and more efficient service. We’re loving the new floor signage that goes with this, and as Wellingtonians, the yellow and black colour theme feels like we’re supporting a sports team.

With all the disinfecting, washing, splashing around we’ve also made a change for our team work-wear. For now we’ll be looking a little more casual, with very washable tops for all. Once we’ve all had our hair cuts caught up, we’ll all feel a lot more glamorous!

Our optical dispensers and optometrists are available over the phone for queries. And for vulnerable people, we have the option of a free 10 minute phone consultation with the optometrist, so we can work out how best to help you.

To make on line booking even easier, there are links on our website for all 3 branches, and if we send out our reminder notices, either by email or text, we now have links directly for this. Comments abounded from our lockdown lives – things need to be simpler, so we think booking on-line is a simpler way to find times that suit you.

All of our team at CapitalEyes have said how much they miss being at work, they miss meeting new people every day, and so are very keen to be back. Ready to put all the new routines into action, spray lots of disinfectant and sanitise our way forwards. Yay Thursday 14 May 2020